FAQ

Frequently Asked Questions

Everything you need to know about working with us.

Working With Us

It starts with a conversation. Book a call or fill out our contact form, and we'll schedule a discovery session to understand your goals, stack, and timeline. From there we scope, estimate, and build.

We work on a project basis — scoped deliverables, fixed timelines, transparent pricing. No retainers, no bloated PM overhead. You get direct access to the engineers building your product.

It depends on scope. An AI strategy audit takes 2-3 weeks. A custom multi-agent system is typically 8-16 weeks. Shopify builds range from 4-12 weeks. We'll give you a realistic timeline during discovery.

AI & Agentic Systems

Traditional automation follows rigid scripts. Agentic AI systems can reason, adapt, and execute multi-step workflows autonomously. They make decisions based on real-time data and self-correct when conditions change — fundamentally different from if/then rule engines.

No. Our neural integration approach embeds AI into your current systems — ERP, CRM, commerce platforms. We augment what you have, not rip and replace. The goal is to make your existing stack intelligent, not obsolete.

We're model-agnostic. We work with OpenAI, Anthropic, Google Gemini, open-source models (Llama, Mistral), and custom fine-tuned models depending on your use case, cost constraints, and data privacy requirements.

Commerce & Engineering

Yes. We're certified Shopify Plus Partners with deep experience in custom themes, app development, checkout extensibility, and platform migrations.

Absolutely. We handle full-stack migrations including data, URL mapping, SEO preservation, and parallel testing to ensure zero downtime and no traffic loss.

Yes. We build cross-platform mobile apps with Flutter — single codebase, native performance on both iOS and Android. We handle everything from UI/UX design through App Store submission.

Salesforce Commerce Cloud (SFCC)

We cover the full SFCC stack — storefront development with SFRA and PWA Kit, cartridge development, Business Manager configuration, Order Management (OMS), and integrations with payment processors, ERP systems, and third-party services.

Yes. We've executed migrations from Magento, Salesforce B2C legacy storefronts, and custom platforms onto SFCC. This includes catalog migration, customer data transfer, URL structure mapping for SEO continuity, and parallel environment testing before cutover.

Absolutely. We build headless SFCC storefronts using PWA Kit on Managed Runtime — React-based, fast, and fully integrated with Salesforce's Commerce API. It's our preferred approach for brands that need performance and composability without losing native SFCC capabilities.

We follow Salesforce's cartridge layering approach — all customizations live in project-specific cartridges that sit above the core SFRA cartridge chain. This keeps your base platform upgradeable and your customizations isolated, so platform updates don't require full re-implementation.

Yes. We build SFCC integrations with SAP, NetSuite, Microsoft Dynamics, custom ERPs, and any system that exposes an API. We use a combination of SFCC Job Frameworks, service integrations, and webhook-driven architectures depending on your data volume and latency requirements.

A focused SFCC storefront build or re-platform typically runs 12-24 weeks depending on catalog complexity, integrations, and localization requirements. Custom cartridge development and integrations can be scoped independently. We provide fixed-fee project pricing after a discovery phase — no hourly billing surprises.

Still have questions?

Our team is happy to talk through anything that's unclear. No sales pressure — just honest answers.

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